You can currently pay with major credit cards like Visa, Mastercard, American Express, as well as popular digital wallets like Google Pay. 

We also offer the option to pay directly through your Shopify account using 'Shop Pay' for a faster checkout experience.

Shopping at www.ReallySoCute.com is very easy:

• Simply search for the product 
  you are looking for, use the Girl, Boy, Mom n Me, Entire Family.
• Once you have found an item, select your size and click on the 'ADD TO CART' button
• Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top right hand side of the portal. You can use the 'REMOVE ' button to delete items from your shopping bag.
  
  

Click on 'PROCEED TO PAY' to complete your order.

We provide a size guide on each product page, please refer to that. This way you can compare it with your own.

Pure Cotton may shrink after wash. Therefore, we suggest to adjust your decision accordingly.

If you have further questions about the sizing of a particular product, you can contact us at info@reallysocute.com.

We have made every effort to display and document the colors of our products that appear on our portal as accurately as possible. However, the colors displayed on your screen depend on light during photography, your color settings and monitor. Hence, there might be some degree of variability between the actual color of the product and the color displayed on your screen.

Once you have made a payment, you will receive an email  message from us confirming that we have received your order.

Every order we ship has a tracking number. We use USPS for shipment within USA. Therefore, please look for the tracking updates on respective shipping and logistics company.

If there are questions, please contact us at info@reallysocute.com, and we will initiate a thorough search of your shipment with the shipping and logistics company.

Once an order is placed, it can be cancelled until the shipping label is created. Please email us on info@reallysocute.com to cancel your order. We cannot cancel the order after shipping label is created.

We can't always give a heads up about when products will be restocking as it's always subject to change. However, we do have a back in stock function on selected product pages, so we can notify you when they're restocked.

GET NOTIFIED ABOUT RESTOCKS

Select the item you're interested in

Select the 'SIZE OUT OF STOCK?' link on the product pages (below the item sizes section)

Hit the 'NOTIFY ME' button on the size you're interested in to be notified as soon as it's available - simple!

We perform a thorough quality check before shipping every order.

However, we do understand that your purchase may not meet your expectations or requirements. 

Returns:

• We have a 2-day return policy, which means you have up to 2 days after receiving your item to request a return.
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• Buyers need to pay for the return shipping.
• Free Shipping Eligibility: Free shipping is offered on orders that meet the specified discount scheme at the time of purchase.
• Returns Impacting free shipping discount scheme: If a return reduces the original order below the set threshold, the cost of shipping will no longer be covered by us. In such cases, the shipping fee will be deducted from the refund amount.
• A 5% restocking fee will be applied to all returned items. This fee covers the costs associated with processing and restocking the merchandise.
• We do not refund the shipping you had paid while buying.
• Certain items may be non-returnable or have special conditions. Please contact our customer service team for details.

Refunds

Once your return is received and approved:

• A 5% restocking fee will be deducted
• Shipping charges are non-refundable
• Refunds are issued to the original payment method
  

📦 Free Shipping Orders:

If your original order qualified for free shipping and a return lowers the order total below the required amount, the shipping cost will be deducted from your refund.

Non-Returnable Items

• The following items are final sale:
• Customized or made-to-order pieces
• Sale / clearance items
• Accessories (if applicable)
• (Any exceptions will be clearly mentioned on the product page.)

Exchanges:

We offer limited exchanges only on items purchased. Exchanges are subject to availability. For best experience, we suggest you initiate a return process and buy a product of your liking directly from the website.

Please contact us at info@reallysocute.com for returns and exchanges.

At ReallySoCute, we want you to have a smooth and easy shopping experience. If you need to return an item, please follow the instructions below to submit your return request.

Important: You must request a return within 2 days of receiving your order. All returns are subject to our return policy and approval.

Option 1: Request a Return on ReallySoCute.com

1. Visit www.ReallySoCute.com.
2. Click the account/profile icon in the website menu.
3. Sign in using the email address associated with your order. If prompted, enter the verification code sent to your email.
4. Locate and select the order containing the item you wish to return.
5. Click Request return, Return items, or the available return option.
6. Select the item(s) you wish to return.
7. Choose a reason for your return and add any additional details in the notes section, if available.
8. Submit your return request.
9. Check your email for confirmation and further instructions.

What happens next? Our team will review your request. If your return is approved, you will receive instructions on how to send the item back.

If you do not see a return option in your account, please email us at info@reallysocute.com with your order number and the item you wish to return.

Option 2: Request a Return Through the Shop App

If you placed your order through ReallySoCute.com and track it using the Shop app, you may be able to request a return directly through the app.

1. Open the Shop app on your phone.
2. Tap the Orders tab.
3. Find and select your ReallySoCute order.
4. If available, tap Start a return.
5. Select the item(s) you want to return.
6. Choose a return reason for each item and provide any requested details.
7. Tap Submit to send your return request.
8. Check the app and your email for updates about your request.

If the Start a return option is not available, tap Contact Store or contact us directly at info@reallysocute.com. We will guide you through the return request process.

Please wait for return approval and instructions before shipping your item back.

Option 3: Request a Return Through Your Shopify Customer Account

If you checked out through Shopify or Shop Pay, you can try requesting your return through your ReallySoCute customer account.

1. Visit ReallySoCute.com.
2. Open the customer account/profile section.
3. Sign in using the email address you used when placing your order.
4. Enter the six-digit verification code sent to your email, if prompted.
5. Open the order you wish to return.
6. Select Request return or Return items, if available.
7. Choose the item(s) you want to return.
8. Select your return reason and add any requested notes.
9. Submit your request.
10. Watch your email for confirmation and instructions from our team.

If you cannot find your order or the return option is unavailable, email info@reallysocute.com with your order number. Our team will assist you.

Note: Self-service return options depend on the store's account and return settings. Paying with Shop Pay does not automatically mean a return can be initiated through Shop Pay.