Refund policy

Returns

We offer a 2-day return window from the date your order is delivered.To be eligible for a return:

*Item must be unused, unworn, with original tags

*Must be in original packaging

*Proof of purchase is required

*Return shipping is the responsibility of the customer.

Refunds

Once your return is received and approved:

*A 5% restocking fee will be deducted

*Shipping charges are non-refundable

*Refunds are issued to the original payment method

📦 Free Shipping Orders:

If your original order qualified for free shipping and a return lowers the order total below the required amount, the shipping cost will be deducted from your refund.

Non-Returnable Items

The following items are final sale:

*Customized or made-to-order pieces

*Sale / clearance items

*Accessories (if applicable)

(Any exceptions will be clearly mentioned on the product page.)

Exchanges

We offer limited exchanges, subject to availability. For the quickest resolution, we recommend initiating a return and placing a new order for your preferred item directly through the website.

For return requests or questions, please email:

📧 info@reallysocute.com